HTM 280 WEEK 11 QUIZ 10

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HTM 280 Week 11 Quiz 10

This quiz consist of 10 multiple choice questions and covers the material in Chapter 13

1.     Guest room keys with two-way communication enabled still cannot access:

2.     HOBIC means:

3.     TV sets can be used for all of the following EXCEPT:

4.     Hotel-related smartphone applications are gaining momentum; they are already being used for all of the following EXCEPT:

5.     “Voice Mail” deals with

6.     A hard-wired ELS can be upgraded to include:

7.     “Ma Bell” refers to:

8.     Which federal agency regulates the nation’s telecommunication industry?

9.     Self-service kiosks:

10.   Regulatory control of the hospitality industry’s telephone system rests with the: