HTM 280 WEEK 4 QUIZ 3
HTM 280 Week 4 Quiz 3
1.
Overbooking is
caused in part by:
2.
Room
availability forecasts often allow for adjustments based upon historical data.
In regard to these adjustments, all of the following are true EXCEPT:
3.
In regards to a
property's cancellation policy, all of the following are true EXCEPT:
4.
Using the
following data, how many rooms are available using an adjusted room count? The
hotel has 330 rooms. Last night's occupancy was 90%. 6pm reservations are 100.
Guaranteed reservations are 100. There are 200 rooms due to check out today.
Understays are projected at 2%. Overstays are projected at 4%. Early arrivals
are projected at 3%. 6pm cancellations are projected at 10%. Guaranteed
cancellations are projected at 5%. No shows are projected at 2%. How many rooms
are available using an adjusted room count:
5.
In regard to the
concept of overbooking, all of the following are true EXCEPT:
6.
A guest who
remains a day beyond the originally scheduled departure date is a(an):
7.
If a 320-room
hotel sold 160 rooms and had 20 rooms out of inventory (OOI), what would its
occupancy percentage be:
8.
Room
availability forecasts often allow for adjustments based upon historical data.
In regard to these adjustments, which of the following is true:
9.
Using the
following data, how many rooms are available using a simple, unadjusted room
count? The hotel has 260 rooms. Last night's occupancy was 80%. Today there are
5 rooms out-of-inventory. 6pm reservations are 80. Guaranteed reservations are
100. There are 150 rooms due to check out today. How many rooms are available
using a simple, unadjusted room count:
10.
Assume that a
200 room hotel sold 50% of its rooms last night. Today, we anticipate that 75
rooms will depart. We hold 60 6pm reservations and 90 guaranteed reservations.
There are no advance deposits. What is the forecasted number of rooms available
for sale:
11.
Which of the
following is NOT one of the four global distribution systems (GDS)?
12.
Yield management
systems for the lodging industry:
13.
All of the
following statements about central reservation offices (CROs) are true EXCEPT:
14.
Application
Service Providers (ASP) offer member hotels all of the following services
EXCEPT:
15.
Which of the
following is NOT one of the four global distribution systems (GDS)?
16.
As part of the
reorganization taking place in the lodging industry (per Chapter 3), the
reservations department of the individual hotel:
17.
PHASER,
TravelCLICK, and Smith Travel Research’s STAR are examples of:
18. Regarding Central
Reservations Offices:
19.
Chain-owned
Central Reservation Systems do all of the following EXCEPT:
20.
SMERF is an
acronym for:
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